Service and fee changes for visa application centres in Europe, Africa and the Middle East

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 Here’s what you need to know about the changes that came into effect on November 2, 2019:

VACs in these areas collect biometrics (fingerprints and a photo) by appointment only. You can book your appointment by visiting the new websites for all VACs, which are linked from IRCC’s VAC page.

VACs in Europe, Africa and the Middle East also no longer offer the following services as a package: submitting your paper application, transferring your documents to and from the visa office, and collecting your biometrics. VACs in these locations now charge a separate fee to submit your application and send your documents.

Certain VACs are also introducing other services and fees. Details of these changes are now posted on the VAC websites for those locations.

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